The ACCC cannot pursue all matters that come to our attention. The ACCC uses targeted education campaigns to provide information and advice to businesses and consumers, and to encourage compliance with the Act. Conduct that may contravene the misuse of market power provisions and the concerted practices provisions. They are particularly useful where businesses are keen to ensure they are doing the right thing. The ACCC will always prioritise anti-competitive agreements and practices, and the misuse of market power. Consumer and competition issues arising from opaque and complex pricing of essential services , in particular those in energy and telecommunications. The ACCC is not a complaint handling body. Our current compliance and enforcement priorities are listed above.
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