Trailer trash skanks

View more hotels in Santa Rosa. We asked for a coffee maker and cups. When we asked for plates, knives and forks, glasses, cups for a cup of tea , we were told there were no cups. Carpet in the room was stained and filthy. The rooms are nonsmoking yet the outside hallways are littered with butts. Although you found the hospitality displayed by Steve and Sara, we are very sorry for the issues you went through and for the poor service you received by one of our associates. See what travelers are saying:. She proceeded to tell us she didn't have a room ready for us and was whining constantly about how the cleaners hadn't turned up for work over the weekend.